Prolink-OneSource makes it easy to take care of common HR needs and services with an approach that makes for a streamlined, cost-effective and burden-free process.
HR “Hotline” Telephone Support
Although you provide the best HR solutions possible, there are times, when you may need a little extra help! Prolink-OneSource will serve as your back office. When you need a quick response, our HR Partners are available to provide accurate, legal HR advice and sound solutions regarding your employee issue. Additionally, our HR “Hotline” goes beyond consulting, we also support you and your team in critical moments, by rolling up our sleeves and pitching in, whether you need us to help draft a new policy, review discipline documentation, sit in on meetings or role-play employee discussions to ensure compliance; avoiding the cost of consulting with an attorney at times when topics are easily addressed by one of our competent HR Partners. *Monthly subscription service required.
HR Audits
With all the complexities that come with running an organization, it’s easy to feel like you could have forgotten something. Wouldn’t you sleep better at night knowing that your HR practices aren’t missing critical elements? Our HR Audit sheds light on all the things you didn’t know. We review your HR practices across the span of the employee lifecycle, from recruitment to retirement, with an eye toward compliance and best practices. Following a comprehensive assessment, you’ll receive a summary which includes a prioritized plan of action, to address any gaps revealed—from easy fix to systemic overhaul. With Prolink-OneSource, the end result equals, an HR solution that is legally compliant, efficient and designed to be better for every employee of your organization.
Personnel File Review & Maintenance
Are your employee personnel files current? Are they compliant? Unfortunately, personnel file maintenance is often put on the back burner, especially when the resources of your HR department are limited. Prolink-OneSource offers a comprehensive onsite review of your employee files, federal and state, licensing documentation (if applicable), uncovering any existing compliance exposure and performing necessary corrective maintenance. To equip you and your employees with the tools needed to maintain accurate personnel files. We will include a plan of action detailng process documentation, checklist for ongoing compliance and file management. Ask us about paperless onboarding and personnel file management.
New Hire & Onboarding Process
You can’t build a great team without talented people. Attracting and acquiring new talent is essential for any growing organization, but can be costly. Beyond the time and resources required to add new talent, the onboarding experience is a critical introduction for the newest employees of your organization. Whether you plan to add 1 or 50 new hires, establishing systematic processes to attract, interview, select and onboard eases the transition for your existing team as well as the new employee. We work with your supervisors and managers to design a custom process that fits your organization, creating helpful checklists, guides and documents for each step. Our goal is turn the chore of hiring into an organized, efficient, predictable process for your hiring managers, and a positive experience for your newest employees.
Discipline & Termination Process
There is one task in Human Resources that we all dread: employee termination. Without professional guidance, this unfortunate but occasionally necessary employer duty, can create significant negative exposure for any organization. Our HR Partners have assisted organizations with some of the simplest to the most complex employee separations. Following a review of your existing policies and practices, we will provide revisions, if needed to clearly define your discipline and termination processes. In addition to onsite training with any supervisor or manager, responsible for employee performance discussions, your dedicated HR Partner is always willing to assist or sit in on conversations to ensure a smoother process.
Employee Feedback Surveys
How do your employees really feel about working at your organization? It’s rare for employees to honestly express themselves to management, especially if the feedback is negative or fear of retaliation. The best way to keep your employees happy and productive is to stay in touch with what they’re thinking and the best way to find out what people are thinking is to ask them. Prolink-OneSource conducts anonymous third-party surveys to gather critical feedback about the workplace. We develop and implement comprehensive, customized surveys designed to gather opinions specific to your daily operations, benefit offerings, recognition programs, communications and more. Once we’ve concluded the survey, you will receive a summary that detail strengths, areas for improvement and recommendations on how to get there, with the assistance of your HR Partner.
Job Description Development
Do your employees have a job description or know exactly what their job duties are? Job descriptions are more than just a compliance tool, they are an important element in the relationship between employees and your organization. Job descriptions, communicate expectations and ensure that employees understand their roles, responsibilities and opportunities for growth. Prolink-OneSource’s comprehensive Job Description Library, is consistently updated according to industry trends and best practices. We will review and update your job descriptions with clear, concise description of essential duties, knowledge, skills and required abilities.
Time & Attendance Solutions
Prolink-OneSource offers easy-to-use Time & Attendance Solutions, allowing you to automate your organization's timekeeping and attendance tracking, job costing, labor scheduling, data collection and access control. Our systems range from simple straightforward integrated time clocks to full featured comprehensive management tools that will help you gain greater control over productivity and provide the accuracy required in your daily business operations.
The Time & Attendance Solutions can be totally integrated with our payroll software, eliminating the need for paper timesheets, so there is never any duplication of entry as the integration is seamless and fully supported. Employees may directly enter time worked using a variety of technological inputs such as cellphones w/GPS verification, magnetic stripe, bar code or biometric technology. Optionally, PC entry may be made directly from an employee's desk or designated computer.
Exit Interviews & Stay Interviews
Your organization is a community. When people decide leave, the effects on the rest of the community can be significant. An unexpected departure can really make waves within a organization, disrupting productivity and often inspiring others to consider their own options. Conducting exit and stay interviews can help you determine what employees need to stay happy and productive, preventing dissatisfaction and turnover. Prolink-OneSource provides customized tools for exit and stay interviews and conducts them as necessary, gathering individual insight and gauging employee satisfaction. Exit interviews are designed to gather insight and suggestions after an employee has elected to leave. Stay interviews are conducted to help avoid unexpected or undesired employee turnover. Together, we will keep your community stable and productive.
